Terms & Conditions
Last Updated: [April 2026]
Welcome to TOP TOY. This website is operated by DISTANT SAIL FUTURE LIMITED, the exclusive authorized distributor for TOP TOY in Australia. Throughout the site, the terms “we”, “us” and “our” refer to DISTANT SAIL FUTURE LIMITED.By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. This website exclusively serves the Australian market. By using this site, you acknowledge that our products and services are intended solely for customers residing within Australia. We reserve the right to refuse service to anyone for any reason at any time.
2. Accuracy of Information
While we strive for perfection, TOP TOY is not responsible if information made available on this site is not accurate, complete, or current (e.g., slight color variations of art toys). The material on this site is provided for general information only.
3. Products and Pricing
- Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
- Blind Box Policy: For "Blind Box" products, the specific design inside is unknown until opened. Returns or exchanges based on "disliking" a specific design are not accepted unless the product is defective.
- Availability & Exclusive Australian Market: We are exclusively authorized to serve the Australian market. We do not offer international shipping. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by customers outside of Australia. Any orders placed with international shipping addresses will be automatically canceled and refunded.
4. Shipping and Delivery
Our shipping practices are governed by our [Shipping Policy]. While we aim for delivery within 3-5 business days, TOP TOY is not liable for delays caused by customs, logistics providers, or force majeure events.
5. Returns and Refunds
Please refer to our [Refund Policy] for detailed information.In accordance with the Sale of Goods Ordinance (Cap. 26) of the Laws of Hong Kong and applicable consumer protection principles, you are entitled to a replacement or refund for a major failure of product quality.
6. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases. We are not responsible for delivery failures due to incorrect shipping addresses provided by the customer.
7. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and character designs, is the property of TOP TOY or its content suppliers and is protected by international copyright and trademark laws.
8. Limitation of Liability
To the maximum extent permitted by law, TOP TOY shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability to you shall not exceed the amount paid for the specific product in question.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website. It is your responsibility to check this page periodically for changes.
11. Contact Information
Questions about the Terms & Conditions should be sent to us at:
Email: support@toptoyau.com